CAREER OPPORTUNITIES

Business Ag Banker

There is an incredible opportunity to live, work and play in the beautiful lake country of Alexandria and Ashby, Minnesota. Enjoy the abundant natural resources, local shopping, regional healthcare, and outstanding school districts while working and furthering your career.

Viking Bank is seeking a dynamic and experienced Business Banker with agriculture experience to join our team in Alexandria and Ashby. We are a reputable bank dedicated to providing exceptional service and tailored financial solutions to our clients in the business and agricultural sectors. The right team member will share the Viking Bank core value culture, which is: Commitment, Integrity, Accountability, Innovative, Community, and Family.

Position summary and primary responsibilities:

• Meet with customers to build relationships and help them meet their financial goals through listening and providing solutions that meet their needs.
• Perform all activities related to Business Banking by developing new relationships as well as managing an existing portfolio.
• Cross sell other bank products and services to meet the financial needs of customers and make referrals to other team members as appropriate.
• Managing credit risk in a manner consistent with Bank lending policy and practices by properly underwriting, structuring, and documenting business and agricultural loans.
• Properly underwriting, structuring, and documenting commercial loans.
• Maintain strong working knowledge of bank products and services.
• Represent the Bank through active participation in community events to increase the Bank’s visibility and enhance new business opportunities.
• Meet financial needs by making fast local decisions to develop long lasting relationships

Job Type: Full-Time (Salaried)

Work Location: Alexandria and Ashby, MN

Qualifications:

• Bachelor’s degree in Finance, Business Administration, Agriculture, or related field.
• Minimum of 3 years of experience in business / agriculture management.
• Strong understanding of agricultural economics, farm operations, or industry-specific risks.
• Excellent analytical skills with the ability to interpret financial data and assess credit risk effectively.
• Exceptional communication and interpersonal skills with the ability to effectively collaborate with clients and internal stakeholders.

Shared Values:
The right candidate will share the Viking Bank core values, which are:

• Commitment – Dedication, care for customers have a compassion and a “can do” attitude
• Personal Integrity – Treat everyone with respect and “do the right thing”
• Accountability – Be a team player and take ownership
• Innovative – Sales and growth oriented, creative/progressive, flexible, proactive, forward-thinking
• Community – Truly committed to and involved in the communities we serve
• Family – We believe in and foster a healthy work/life balance

Benefits:

• Salary is based on experience
• Health Insurance
• Dental Insurance
• Long-term disability
• Life Insurance
• Paid Time Off / Paid Holidays /ESST
• 401k / Profit Sharing

Viking Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender, age, sexual orientation, gender identity, disability, veteran status, genetic information, or any other category protected by law.

Notice to Third Party Recruiters Viking Bank, National Association does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed agreement for recruiting or placement services, Viking Bank will have no obligation and will not agree to pay any referral or recruiting fee. In the event a recruiter or agency submits a candidate for consideration, Viking Bank explicitly reserves the right to pursue and/or hire any such candidate without any financial obligation to the recruiter or agency. Any unsolicited resumes will be deemed to be property of Viking Bank.

Marketing and Brand Ambassador

There is an incredible opportunity to live, work and play in the beautiful lake country of Alexandria, Minnesota. Enjoy the abundant natural resources, local shopping, regional healthcare, and outstanding school districts while working and furthering your career.

A newly developed position – this role will assist in driving our overall marketing efforts by helping with strategic planning, organizing, and planning events, promotions and participation in community events. This position will also create supporting pieces and collateral and help maintain marketing assets.

Position summary and primary responsibilities:

• Enhance and grow our brand as a community-focused bank that helps meet financial needs by building long-lasting relationships.
• Create content for both online and printed marketing materials.
• Monitor and manage all social media content.
• Be our point of contact with the radio stations and help them create content for radio ads and promotions.
• Manage promotional merchandise.
• Monitor local bank competitors for product offerings, advertising strategies, pricing, etc.
• Create content and manage the bank’s digital signage.
• Schedule, coordinate and assist with photo and video shoots for bank advertising.
• Sever as point of contact with the local schools, non-profits and Chamber of Commerce.
• Assist with event planning and participation in community projects, golf events, parades and other community events.
• Manage donation requests and sponsorships and relay information to Market President.
• Organize and promote community appreciation events, picnics, open houses, and other events.

Job Type: Full-Time (Salaried)

$20 - $28 an hour

Work Location: Alexandria ,MN

Qualifications:

• Associates or Bachelor’s degree in marketing, communications, or journalism preferred.
• 1 plus years of marketing experience in marketing field (2 plus years of experience in marketing preferred).
• Graphic design experience.
• Excellent written and verbal communication skills.
• Knowledge of Adobe Creative Suite, Photoshop, Microsoft Office, Social Media Platforms, Google Analytics.
• Search Optimization (SEO) a plus.
• Strong proofreading skills.

Attributes:

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Fun-loving Team Player.
• Excellent written, verbal, and interpersonal communication skills.
• Optimistic outlook and positive attitude.
• Creative and Inquisitive.

Shared Values:
The right candidate will share the Viking Bank core values, which are:

• Commitment – Dedication, care for customers have a compassion and a “can do” attitude
• Personal Integrity – Treat everyone with respect and “do the right thing”
• Accountability – Be a team player and take ownership
• Innovative – Sales and growth oriented, creative/progressive, flexible, proactive, forward-thinking
• Community – Truly committed to and involved in the communities we serve
• Family – We believe in and foster a healthy work/life balance

Benefits:

• Health Insurance
• Dental Insurance
• Long-term disability
• Life Insurance
• Paid Time Off / Paid Holidays /ESST
• 401k / Profit Sharing

Viking Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender, age, sexual orientation, gender identity, disability, veteran status, genetic information, or any other category protected by law.

Notice to Third Party Recruiters Viking Bank, National Association does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed agreement for recruiting or placement services, Viking Bank will have no obligation and will not agree to pay any referral or recruiting fee. In the event a recruiter or agency submits a candidate for consideration, Viking Bank explicitly reserves the right to pursue and/or hire any such candidate without any financial obligation to the recruiter or agency. Any unsolicited resumes will be deemed to be property of Viking Bank.

Customer Service Representative CSR Supervisor

There is an incredible opportunity to live, work and play in the beautiful lake country of Alexandria, Minnesota. Enjoy the abundant natural resources, local shopping, regional healthcare, and outstanding school districts while working and furthering your career.

This position is a leadership role and must collaborate with other departments in the bank to continuously improve service quality, implement and update policies and procedures to achieve high customer satisfaction. This position plays a critical role in ensuring the delivery of exceptional customer service and the efficient operation of the customer service department within the bank. This position will supervise and provide guidance and support to all customer service representatives and the receptionist. Additionally, this position must serve as a back up to all supervised position; therefore, the CSR Supervisor must understand and be able to carry out all task performed by the Customer Service Department.

Position summary and primary responsibilities:

• Welcome visitors, customers, and prospects with a warm, approachable, and professional demeanor in a timely manner.
• Gain a thorough understanding of all customer service representatives’ duties and be able to fill in for all duties as necessary. This includes, but is not limited to:
• Conducting account transactions with accuracy and efficiency
• Conducting teller drawer, cash recycler, vault, coin machine, and ATM transactions and daily balancing with appropriate dual controls; ensure all systems are functioning and operating correctly. Fix hardware if possible or schedule service and maintenance calls.
• Opening and closing all account types with accuracy and efficiency, including trust, estate, and business accounts
• Understanding health savings account and individual retirement account actions and transactions
• Completing fraud disputes and providing required paperwork to Operations
• Assisting with all internet banking requests
• Cashier checks, debit cards, check ordering, safety deposit box entry, gift and access cards, Elan credit cards, etc.
• Fed ordering and selling process
• Supply Ordering
• Provide guidance to and mentor staff as needed. Assist and answer questions as needed.
• Assist staff when researching any teller or vault offages.
• Ensure account documentation is obtained, organized, and stored appropriately by all staff for all customers.
• Decision daily overdrafts for a portfolio of deposit accounts.
• Understand service level expectations and complete follow up with customers as applicable.
• Identify and capitalize on opportunities to promote additional banking products and services. Gain a thorough understanding of all the bank’s products and services, including deposit products, loan products, cash management products, and additional services.
• Understand and adhere to all bank policies and procedures.
• Adhere to applicable policies and procedures governing account transactions, including the Check Cashing Policy, Check Holds procedures, and customer verification procedures when cashing checks and disbursing funds.
• Identify and report suspicious activity to the bank’s BSA Officer.
• Adhere to all banking regulations, policies, and procedures governing customer privacy and confidentiality.
• Understand appropriate measures for customer identification verification.
• Maintain a clean, organized work area to ensure the safety of negotiable instruments and physical currency.
• Develop, implement, update, and provide training on policies, procedures, and processes for the department. Prepare and lead departmental meetings.
• Monitor customer service metrics and implement strategies to improve as necessary.
• Ensure an adequate stock of all materials is maintained. Specifically, ensure gift and access cards are ordered, monitor cashier check stock, teller tickets, teller envelopes, etc.
• Receive, address, and escalate customer complaints as necessary.
• Assist customers with account questions in person and via phone, questions may be more complex and/or require research.
• Keep detailed records of customer interactions for you and other team members to reference and utilize.
• Prepare daily schedule, including Saturdays.
• Interview, hire, discipline, and terminate staff as needed
• Other related duties as assigned

Job Type: Full-Time (Salaried)

Work Location: Alexandria, MN

Attributes:

• Clerical, administrative, sales, cash handling, and/or customer service experience required.
• Banking experience required.
• Organized with the ability to multi-task.
• Strong team player with excellent interpersonal, communication, and leadership skills.
• Analytical mindset and problem solving skills.
• Motivated self-starter with strong attention to detail.
• Optimistic outlook and positive attitude.
• Proficient in Microsoft Office products (or similar).

Shared Values:
The right candidate will share the Viking Bank core values, which are:

• Commitment – Dedication, care for customers have a compassion and a “can do” attitude
• Personal Integrity – Treat everyone with respect and “do the right thing”
• Accountability – Be a team player and take ownership
• Innovative – Sales and growth oriented, creative/progressive, flexible, proactive, forward-thinking
• Community – Truly committed to and involved in the communities we serve
• Family – We believe in and foster a healthy work/life balance

Benefits:

• Salary is based on experience
• Health Insurance
• Dental Insurance
• Long-term disability
• Life Insurance
• Paid Time Off / Paid Holidays /ESST
• 401k / Profit Sharing

Viking Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender, age, sexual orientation, gender identity, disability, veteran status, genetic information, or any other category protected by law.

Notice to Third Party Recruiters Viking Bank, National Association does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed agreement for recruiting or placement services, Viking Bank will have no obligation and will not agree to pay any referral or recruiting fee. In the event a recruiter or agency submits a candidate for consideration, Viking Bank explicitly reserves the right to pursue and/or hire any such candidate without any financial obligation to the recruiter or agency. Any unsolicited resumes will be deemed to be property of Viking Bank.

Human Resource and Employee Engagement Specialist

There is an incredible opportunity to live, work and play in the beautiful lake country of Alexandria, Minnesota. Enjoy the abundant natural resources, local shopping, regional healthcare, and outstanding school districts while working and furthering your career.

The Human Resources Specialist plays a critical role in managing and supporting various HR functions, including recruitment, employee relations, benefits administration, and compliance. This position is responsible for ensuring a positive work environment, fostering employee engagement, community engagement, and implementing HR policies and procedures effectively. The ideal candidate will be a proactive problem-solver with strong people skills and a solid understanding of HR best practices and employment laws.

Human Resources (50%):

• Recruitment and Onboarding:

• Collaborate with department managers to identify hiring needs and develop job descriptions.
• Post job openings and screen resumes.
• Coordinate the interview process and facilitate communication between candidates and hiring teams.
• Oversee the onboarding process for new hires, including orientation and training.
• Prepare, track and off board employee terminations.

• Employee Relations:

• Serve as a point of contact for employee HR inquiries and concerns.
• Address employee concerns and resolve conflicts in a fair and effective manner.
• Foster a positive work environment through employee engagement initiatives and feedback mechanisms.
• Conduct exit interviews and analyze turnover data to recommend improvements.

• Benefits Administration:

• Administer employee benefits programs, including health insurance, retirement plans, and other benefits.
• Assist employees with benefits enrollment, open enrollment, claims, and issues.
• Monitor and process BPAS 401K plan including being on the Investment Committee.
• Prepare benefit sheets when there are changes to benefits.
• Stay updated on benefits trends and compliance requirements.

• Compensation Administration:

• Process Payroll.
• Monitor overtime, unpaid time, and consecutive week vacation.
• Prepare annual compensation sheets.
• Conduct market research to ensure competitive salary and benefits packages.

• Compliance and Record-Keeping:

• Ensure compliance with federal, state, and local employment laws and regulations.
• Maintain accurate and up-to-date employee records and documentation.
• Prepare and submit reports related to HR metrics, compliance, and audits.
• Update job descriptions as needed.

• Training and Development:

• Track and deliver training programs related to company policies, procedures, and professional development.
• Identify training needs and work with Bank managers or internal resources to address them.

• Policy Implementation:

• Assist in developing and updating HR policies and procedures.
• Communicate and enforce company policies and ensure consistent adherence of policies across the organization.

Employee/Community Engagement (50%):

• Employee Engagement:

• Develop and execute employee engagement strategies to enhance job satisfaction and productivity.
• Create and manage programs that promote a positive workplace culture.
• Plan employee events (Christmas Party, Employee Appreciation) within assigned budget.
• Track employee training and development assigned by their managers.
• Conduct surveys and gather feedback to assess employee satisfaction and address concerns.
• Organize and facilitate team-building activities, workshops, and training sessions.
• Collaborate with management to implement employee development and career growth programs.

• Community Engagement:

• Build and maintain strong relationships with local community organizations, non-profits, and other stakeholders.
• Plan and coordinate community outreach events, volunteer opportunities, and sponsorships.
• Manage donation requests and sponsorships and relay information to Market President. Use receptionist as gatekeep and record keeper.
• Monitor and report on the impact of community engagement initiatives including monitoring for CRA.

• Communication and Collaboration:

• Serve as a point of contact for employee and community inquiries.
• Develop and maintain communication channels to keep employees informed about engagement activities and opportunities.
• Work closely with marketing and other departments to align engagement efforts with organizational goals.
• Prepare reports and presentations on engagement activities and outcomes for senior management.
• Manage and track Donations, Community Involvement, and Training Budgets.

Job Type: Full-Time (Salaried)

Work Location: Alexandria, MN

Attributes:

• The ideal candidate will be a strategic thinker with a strong understanding of HR policies and procedures.
• Excellent interpersonal service skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and meet deadlines.
• Proficient with Microsoft Office Suite or related software.

Shared Values:
The right candidate will share the Viking Bank core values, which are:

• Commitment – Dedication, care for customers have a compassion and a “can do” attitude
• Personal Integrity – Treat everyone with respect and “do the right thing”
• Accountability – Be a team player and take ownership
• Innovative – Sales and growth oriented, creative/progressive, flexible, proactive, forward-thinking
• Community – Truly committed to and involved in the communities we serve
• Family – We believe in and foster a healthy work/life balance

Benefits:

• Salary is based on experience
• Health Insurance
• Dental Insurance
• Long-term disability
• Life Insurance
• Paid Time Off / Paid Holidays /ESST
• 401k / Profit Sharing

Viking Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender, age, sexual orientation, gender identity, disability, veteran status, genetic information, or any other category protected by law.

Notice to Third Party Recruiters Viking Bank, National Association does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed agreement for recruiting or placement services, Viking Bank will have no obligation and will not agree to pay any referral or recruiting fee. In the event a recruiter or agency submits a candidate for consideration, Viking Bank explicitly reserves the right to pursue and/or hire any such candidate without any financial obligation to the recruiter or agency. Any unsolicited resumes will be deemed to be property of Viking Bank.